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What makes a full-service tank container depot different?

Full-service providers run storage, cleaning, repair, and heating under one roof — often alongside gate operations, customs, and a growing amount of EDI traffic with customers and partners. The hard part isn't any single discipline; it's the connection between them. A delay at the gate ripples into the cleaning queue, the repair schedule, heating capacity, invoicing, and the update a customer is waiting for. Running each discipline on its own system, or its own spreadsheet, turns that ripple into a fire drill.

DEPOT Software treats every tank container as one order dossier that every department reads from and writes to, so a status change in one service updates the whole order automatically, instead of getting re-typed four times.

Which DEPOT Software modules does a full-service provider use?

A full-service operation typically runs every DEPOT Software module, connected through the Foundation layer and B2B data exchange via SYNDA.

Foundation

CRM, invoicing, chemical product database, document management, customer portal, and audit trail — the base layer every module builds on.

Depot Services

Gate process, pre-announcement, stacker and driver terminals, order status, BI dashboards, and EDI via SYNDA.

Cleaning Services

EFTCO- and SGF-compliant cleaning, method and pricing management, ECD scanning, and interfaces with cleaning systems like Gröninger, Dibo, and GreenCat.

Maintenance & Repair

Estimating, customer authorization, spare parts and warehousing, M&R terminals, and BI on repair ratios.

Heating Services

Multi-method heating (steam, hot water, electric), smart planning board, dynamic pricing, and manual or automatic temperature monitoring.

SYNDA (B2B / EDI)

The B2B and EDI layer for the whole sector — handling IICL, CEDEX, OTF, and eECD formats, plus translation services between partners.

How does one order dossier connect every department?

Every tank container that enters a full-service depot carries its own order dossier in DEPOT Software — one record that storage, cleaning, repair, and heating all read from and write to. When a container moves from the gate into cleaning, the dossier updates automatically. When cleaning hands off to repair, the same dossier carries the history forward, so nothing gets re-entered and nothing falls through the cracks between departments.

That same dossier is also what feeds SYNDA, DEPOT's B2B and EDI layer, so status updates, invoices, and customer communication go out automatically instead of being retyped by hand for every partner and format.

Built for EU and US compliance, across every site

Full-service providers increasingly operate across borders, and DEPOT Software is built to keep pace with regulation on both sides of the Atlantic. In the EU, that means working toward ISO/IEC 27001 and staying ahead of NIS2 requirements — a growing ask from customers who are themselves in scope and need compliance evidence from their software partners. In the US, DEPOT Software supports the operational realities behind EPCRA, PSM, SPCC, and RMP reporting.

Whether you run one site or coordinate several across regions, the same platform gives every location a consistent data model, role-based security, and a full audit trail — so headquarters gets one source of truth instead of a patchwork of local spreadsheets.

Why full-service providers choose DEPOT Software

Point solutions can handle one discipline well — a cleaning scheduler, a repair estimator, a heating planner — but a full-service depot doesn't run one discipline, it runs all of them at once, for the same containers, often for the same customer on the same day. DEPOT Software has been co-created with the tank container industry for over 25 years, in ports including Rotterdam, Antwerp, Houston, and Duisburg, and it is built around that reality: one modular, flexible, configurable platform that covers storage, cleaning, repair, heating, and B2B data exchange, instead of stitching together single-purpose tools that were never designed to talk to each other.

That is DEPOT Software's real difference: not a bigger feature list, but one connected system built specifically for how full-service depots actually operate.

Ready to connect every department in one platform?

Talk to our team about how DEPOT Software fits your storage, cleaning, repair, and heating operations.